FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions If you have technical questions regarding WHMIS requirements, please visit Health Canada's WHMIS FAQ page.

If you have questions regarding the WHMIS course itself, please read through the answers provided on this page.

If you are unable to find the answer to your question, submit your question to LearningSolutions@stantec.com.

General Questions about the Course

How long will it take me to complete the course?
What do I do if I forget my password?
Can I leave the course open in the background while I do other work?
What do I do if I run out of time?
What happens if I don't pass the final test?
Once I have completed the course, do I get a certificate?
How much does the course cost?
How can I pay for the course?

How long will it take me to complete the course?

It should take you about one hour to complete the course.

What do I do if I forget my password?

Go to http://stantec.informetica.com.
Click on Forgot Your Password?
Type your email address.
Click Send >>.

You should receive your login information within a few minutes.

Can I leave the course open in the background while I do other work?

Yes! However, after 20 minutes of inactivity, you will be logged out. For better results, exit the course if you have other work to do.

What do I do if I run out of time?

You have 30 days to complete the course. However, if you require more time, contact the course administrator for an extension. Click here to view the contact information.

What happens if I don't pass the final test?

You can take the final test over again until you receive a passing grade.

Once I have completed the course, do I get a certificate?

Yes! Once you have successfully completed the final test, you can print your certificate from the Course Access page. Follow these steps:

From the Course Access page, click on the Certifications tab then on View.

A new window will open with your certificate. If you can't see it, you may have a popup blocker that is preventing the new window from opening. Click on the yellow bar near the top of your browser to allow popups.

In the top left corner, click Print.
Select your printer and modify the settings as required.
Click Print.

How much does the course cost?

$30.00 + GST.

How can I pay for the course?

To pay with Visa, MasterCard or cheque for one person, please click here.

For group rates, please contact:

Isabelle Groulx
Email: isabelle.groulx@stantec.com
Telephone: 613-738-6074